Shipping Policy

Shipping Timeframe:
You should receive your order within 5 working days. However, due to factors such as high demand and customs clearance, shipping times may vary and can take between 1-4 weeks.

What if I don’t receive my order?
If you haven’t received your order within 30 days after it has been shipped, please reach out to us at shopvivaray@gmail.com. We will investigate the issue and, if necessary, issue a full refund or arrange for a replacement.